We offer a full range of shipping options including Standard Ground Delivery, Three-Day, 2nd Day Air, and Overnight Delivery. Our standard shipping method is Ground unless otherwise selected or requested.
By utilizing the U.S. Postal Service® (USPS) for final delivery, FedEx SmartPost reaches every U.S. address, including P.O. boxes and military APO, FPO and DPO destinations. You can even use FedEx SmartPost to ship to Alaska, Hawaii and all U.S. territories.
Absolutely, after you have selected the ship to address and shipping method, you will be given the option to select a Future Ship Date. Your order will be shipped on the date you indicate. Note that the Future Ship Date is the date your order will be shipped, not the date your order will arrive.
Our products are produced using 100% certified gluten free ingredients. We do not use products, which contain “gluten reducing enzymes” or any other gluten limiting process. If it can contain gluten we DO NOT use it!
Our product nutritional information is located within each item on the shop page. If you have specific or additional questions about the nutritional information or the ingredients listed, please feel free to contact Customer Service at 631-637-1652 or email to email@example.com
We work closely with our vendors and suppliers to insure only the freshest, finest, all natural ingredients go into our award-winning baked goods. We do not include any preservatives to ensure that everything we bake tastes as close to homemade as possible. We do not use ingredients produced using biotechnology. Further, our products have been tested by certified, outside laboratories and no GMOs have been identified.
The shelf life varies by product, where you may store it or the tempeture they may be stored in. Regardless if proper precautions are taken our product can last more then 7 months in the packaging. For freshness and product longevity please feel free to contact Customer Service at 631-637-1652 or email to firstname.lastname@example.org
Currently, none of our products contain nuts; if they did, it would be indicated. People with severe nut allergies should note that nuts may be present in our manufacturing where the products are made.
If your order has arrived damaged, or if you are dissatisfied for any reason, please contact Customer Service at 631-637-1652. We believe in 100% customer satisfaction and will work with you to ensure that you are happy with your Ms. Michelle’s purchase.
To receive electronic coupons and to be notified of special offers, simply join our mailing list when you log onto the web store at www.msmichelles.com
Terms & Conditions
Initial orders are shipped only when prepaid by credit card. We accept American Express, Visa, MasterCard and Discover Cards. Wholesale customers may apply for terms but please allow 2-3 weeks for processing. Any checks returned due to insufficient funds are outsourced to a third-party collection company. A fee will be applied at their discretion. Ms. Michelle’s reserves the right to revoke payment terms at any time, without notice, and reinstate prepaid terms using Visa, MasterCard or Discover.
Ms. Michelle’s respects your right to privacy. When you visit our website and place an order, or enroll in one of our social media sites, we record certain information so that we may provide you with the best products, services, and up-to-date information as quickly and efficiently as possible.
When you buy products from us, we note your name, address, telephone number and e-mail address. We DO NOT keep your credit card information on file. Your Personal Information may also be used by us to provide you with promotional offers and information regarding our Services as well as products and services from third parties carefully selected by us, and in order for us to improve our offering of a range of products and services and improved customer service.
When you send an e-mail directed to Ms. Michelle’s we record your name and e-mail address in order to reply to your inquiry. Unless you request otherwise, we will add your email address to the list of customers receiving our Constant Contact and special promotion notices. You can unsubscribe, correct or update your information, or change your preferences regarding our e-mails, newsletters, catalog and mailing list at any time.
Links to/from other sites
Our site may include links to other interesting Internet sites that are owned by third party vendors and other third parties (external sites), or you may have come to www.msmichelles.com from an external site link. These other websites will have their own rules on privacy that you should carefully review. Ms. Michelle’s is not responsible for the privacy policies of External Sites. Cookies (Digital, not the edible kind)
Our Commitment to Data Security
Ms. Michelle’s does everything possible to ensure the security of your personal and financial information while shopping on our website. While no data transmission over the Internet can be guaranteed 100% secure, we do employ the most stringent security measures to protect your personal information. Every page of the checkout process on the Ms. Michelle’s website uses SSL (Secure Sockets Layer) to transmit your personal information to our servers. SSL is a set of rules followed by computers connected to the Internet. These include encryption, which guards against eavesdropping; data integrity, which assures that your communications aren't tampered with during transmission; and authentication, which verifies that the party actually receiving your communication, is who it claims to be.
In addition to our SSL technology, we urge you to close your browser window after shopping online to make sure that you are logged out of your visit and/or online account. This is especially important if you are sharing a computer, or using a computer with public access
Notice of Changes
Ms. Michelle’s guarantees your purchase. If your order has arrived damaged, or you are dissatisfied for any reason, please contact our Customer Service Department at 631-637-1652 Monday - Friday: 9 a.m. to 5 p.m. Eastern Standard Time. We believe in 100% customer satisfaction and will work with you to ensure that you are happy with your Ms. Michelle’s purchase